Welcome to Prescot and Whiston Community Advice Centre

Since its opening on 10th June 1985 the Prescot and Whiston Community Advice Centre has had 2 main aims:

* To identify and serve the needs of the local Community through the provision of a free and impartial Welfare Rights service.

* To campaign with and on behalf of the local Community against any proposition by Government or other body which would prove
detrimental to the well being of any section of that Community and to campaign for improvements to services, benefits living conditions etc  which will enhance the lives of our community members.

We are a registered charity and as such offer a completely free service to all members of the public who reside or work in Knowsley. Unfortunately,  we are unable to see clients who do not reside or work in the Borough of Knowsley.

Opening Hours

Come and see us for a free benefit check or any general welfare rights enquiry during our 'drop-in' hours Monday to Friday 10am to 12.30pm.  

Benefit Forms - Some forms can be completed during drop-in but more complex forms such as Disability Living Allowance, Personal Independence Payment, Employment and Support Allowance, Attendance Allowance to name but a few require an appointment.  If you require help completing benefit forms please either telephone us on 0151 443 4639 or call in one morning during our 'drop-in' hours to book an appointment.   Our appointments are usually conducted at 11.30am or 2.15pm Monday to Thursday.

Appealing - If you feel that you need to appeal against a benefit decision, please call in during our 'drop-in' hours and we will be happy to guide you through the review/appeal process.  If we feel we could add value to your particular case we may be able to represent you free of charge at your Social Security appeal tribunal.

Contact us on 0151 443 4639
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